Envy 5530 windows network setup troubleshooting
The full feature HP printer driver has to be installed from the software CD or from the website for a wireless or wired network connection. During the installation process, if the installer does not detect the printer then the below stated issue may be one of the following errors displayed .
- Printer not found
- No devices found
- Printer not found on the network.
The steps help to troubleshoot this issue.
Step 1: Restart all the devices.
Restart your computer , HP Envy 5530 printer and the wireless router.
Step 2: Verify the connection status between network and the printer.
Check the network is properly working and the status of printer is read for network setup
Step 3: Try manually connecting the printer to the network.
Step 4: Run HP print and Scan doctor.
HP provides with a diagnosing free tool called HP print and scan doctor for solving printing and scanning problems. Download HP print and scan doctor from the HP website and install it.
- After opening the HP print and Scan Doctor tools click start.
- If the printer is not seen in the lists verify whether the printer is in ON state and the connections are proper. Click next after selecting the printer.
- If connection problem persists, follow the on-screen instructions and click retry.
Step 5: Disable firewall on the computer temporarily
Step 6: Uninstall the printer driver software and reinstall it.
The un-installation of HP printer driver from the computer has to be done from the “Programs and feature “menu on the control panel. After un-installation process reinstall the correct printer driver again.